Return & Refund Policy

At Cabinmax, customer satisfaction is important to us. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, this Return & Refund Policy explains how to request a return and what to expect during the refund process.

Website: Cabinmax

1. 14-Day Return Policy

Cabinmax accepts eligible returns within 14 days of delivery.

To be eligible for a return, the product should:

• Be returned within 14 days of delivery.
• Be unused and in its original condition.
• Include the original packaging, accessories, and applicable product materials where possible.
• Not show signs of misuse, damage, or excessive wear caused after delivery.

Certain products or circumstances may be excluded from return eligibility where permitted by applicable law.

2. How to Request a Return

Before sending a product back, please contact our customer support team to request return instructions.

When contacting us, please provide:

• Your full name
• Order number
• Email address used to place the order
• Reason for the return
• Photos of the product if it is damaged, defective, or incorrect

Please do not send a return to our business address unless our customer support team specifically instructs you to do so.

You can contact us through our Contact Us page, live chat, email, or phone.

3. Return Processing Time

Once your returned product is received, Cabinmax will review and process the return within 3 business days.

After the return has been approved, we will proceed with the applicable refund according to this policy.

4. Refunds

Approved refunds will generally be issued to the original payment method used to place the order.

After Cabinmax processes your refund, the time required for the funds to appear in your account may vary depending on your bank, credit card issuer, or payment provider.

If you do not see your refund after the applicable processing period, please contact us so we can assist you.

5. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact Cabinmax as soon as possible.

To help us resolve the issue quickly, please provide:

• Your order number
• A description of the issue
• Clear photographs of the item
• Photographs of the shipping packaging, if applicable

After reviewing the information, we will work with you to determine an appropriate resolution.

6. Items That May Not Qualify for a Return

A return may be denied if the product:

• Is returned after the 14-day return period.
• Has been used or damaged through misuse.
• Is missing essential components or packaging where those items are required for the return.
• Has been altered or modified after delivery.
• Cannot reasonably be resold because of customer-caused damage.

This does not limit any rights you may have under applicable U.S. federal or state consumer protection laws.

7. Return Shipping

For standard returns due to a change of mind or other customer preference, return shipping arrangements may be the customer’s responsibility unless otherwise agreed by Cabinmax.

If an item is confirmed to have arrived damaged, defective, or incorrect, please contact us before returning it so we can provide appropriate instructions.

8. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible after placing it.

Because orders may enter processing quickly, we cannot guarantee cancellation after an order has been processed or shipped. If cancellation is not possible, you may return the item in accordance with this Return & Refund Policy.

9. Exchanges

If you would like to exchange an item, please contact our customer support team. Depending on product availability and the circumstances of your request, we may provide return and replacement instructions.

10. Lost or Delayed Returns

If you return an item using a shipping service, we recommend keeping your shipping receipt and tracking information until the return has been completed.

Cabinmax may request tracking information to help locate a return that has not arrived at our designated return location.

11. Contact Us

If you have questions about returns or refunds, our customer support team is ready to help.

Cabinmax
Website: Cabinmax
Contact Us: Contact Us
Phone: +1 239-734-7021
Email: support@cabinmax.shop
Live Chat: Available through our website for immediate assistance.
Address: 4391 Colonial Blvd #122, Fort Myers, FL 33966, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)